Solve common Macintosh problems

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Solve common Macintosh problems

Problems in Mac OS X

The printer driver is not listed in the Printer Setup Utility or the Print & Fax list.
Cause
Solution
The product software might not have been installed or was installed incorrectly.
Make sure that the product .GZ file is in the following hard-drive folder:
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Mac OS X v10.4: Library/Printers/PPDs/Contents/Resources/<lang>.lproj, where <lang> is the two-letter language code for the language that you are using.
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Mac OS X v10.5 and v10.6: Library/Printers/PPDs/Contents/Resources
If necessary, reinstall the software. See the getting started guide for instructions.
The Postscript Printer Description (PPD) file is corrupt.
Delete the .GZ file from the following hard-drive folder:
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Mac OS X v10.4: Library/Printers/PPDs/Contents/Resources/<lang>.lproj, where <lang> is the two-letter language code for the language that you are using.
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Mac OS X v10.5 and v10.6: Library/Printers/PPDs/Contents/Resources
Reinstall the software. See the getting started guide for instructions.

The product name does not appear in the product list in the Printer Setup Utility or Print & Fax list.
Cause
Solution
The product might not be ready.
Make sure that the cables are connected correctly, the product is on, and the ready light HP P1100 inline ready Solve common Macintosh problems is on.
The wrong product name is being used.
Print a configuration page to check the product name. Verify that the name on the configuration page matches the product name in the Printer Setup Utility or the Print & Fax list.
The interface cable might be defective or of poor quality.
Replace the cable with a high-quality cable.

The printer driver does not automatically set up the selected product in the Printer Setup Utility or the Print & Fax list.
Cause
Solution
The product might not be ready.
Make sure that the cables are connected correctly, the product is on, and the ready light HP P1100 inline ready Solve common Macintosh problems is on.
The product software might not have been installed or was installed incorrectly.
Make sure that the product PPD is in the following hard-drive folder:
●
Mac OS X v10.4: Library/Printers/PPDs/Contents/Resources/<lang>.lproj, where <lang> is the two-letter language code for the language that you are using.
●
Mac OS X v10.5 and v10.6: Library/Printers/PPDs/Contents/Resources
If necessary, reinstall the software. See the getting started guide for instructions.
The Postscript Printer Description (PPD) file is corrupt.
Delete the .GZ file from the following hard-drive folder:
●
Mac OS X v10.4: Library/Printers/PPDs/Contents/Resources/<lang>.lproj, where <lang> is the two-letter language code for the language that you are using.
●
Mac OS X v10.5 and v10.6: Library/Printers/PPDs/Contents/Resources
Reinstall the software. See the getting started guide for instructions.
The interface cable might be defective or of poor quality.
Replace the interface cable with a high-quality cable.

A print job was not sent to the product that you wanted.
Cause
Solution
The print queue might be stopped.
Restart the print queue. Open print monitor and select Start Jobs.
The wrong product name is being used. Another product with the same or similar name might have received your print job.
Print a configuration page to check the product name. Verify that the name on the configuration page matches the product name in the Printer Setup Utility or Print & Fax list.

You are unable to print from a third-party USB card.
Cause
Solution
This error occurs when the software for USB products is not installed.
When adding a third-party USB card, you might need the Apple USB Adapter Card Support software. The most current version of this software is available from the Apple Web site.

When connected with a USB cable, the product does not appear in the Printer Setup Utility or Print & Fax list after the driver is selected.
Cause
Solution
This problem is caused by either a software or a hardware component.
Software troubleshooting
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Check that your Macintosh supports USB.
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Verify that your Macintosh operating system is Mac OS X v10.4 or later.
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Ensure that your Macintosh has the appropriate USB software from Apple.
Hardware troubleshooting
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Check that the product is turned on.
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Verify that the USB cable is connected correctly.
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Check that you are using the appropriate high-speed USB cable.
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Ensure that you do not have too many USB devices drawing power from the chain. Disconnect all of the devices from the chain, and connect the cable directly to the USB port on the host computer.
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Check to see if more than two non-powered USB hubs are connected in a row on the chain. Disconnect all of the devices from the chain, and then connect the cable directly to the USB port on the host computer.
HP P1100 note Solve common Macintosh problems NOTE:

The iMac keyboard is a non-powered USB hub.

HP P1100 Solve common Macintosh problems