| Pages print but are totally blank.
|
|
| The cartridge pull tab or the sealing tape might still be in the print cartridge.
|
|
| Verify that the cartridge pull tab and tape have been removed completely from the print cartridge.
|
|
| The document might contain blank pages.
|
|
| Check the document that you are printing to see if content appears on all of the pages.
|
|
| The product might be malfunctioning.
|
|
| To check the product, print a Configuration page.
|
|
|
|
| Heavier paper types can slow the print job.
|
|
| Print on a different type of paper.
|
|
| Complex pages can print slowly.
|
| Narrow or small media can print slowly.
|
|
| Proper fusing may require a slower print speed to ensure the best print quality.
|
|
| Using the FastRes 1200 print quality setting can cause slow printing.
|
|
| 1.
|
| Open the print driver, and then click the Properties or Preferences button.
|
|
| 2.
|
| Click the Paper/Quality tab, and then use the Print Quality drop-down list to select a lower resolution setting.
|
|
| 3.
|
| Click the OK button or the Apply button to accept the setting.
|
|
|
|
|
| The product might not be pulling paper correctly.
|
|
| Make sure that paper is loaded in the tray correctly.
|
|
| The paper is jamming in the product.
|
|
|
| The USB cable might be defective or incorrectly connected.
|
|
| ●
|
| Disconnect the USB cable at both ends, and then reconnect it.
|
|
| ●
|
| Try printing a job that has printed in the past.
|
|
| ●
|
| Try using a different USB cable.
|
|
|
| Other devices are running on the computer.
|
|
| The product might not share a USB port. If you have an external hard drive or switchbox that is connected to the same port as the product, the other device might be interfering. To connect and use the product, disconnect the other device, or use two USB ports on the computer.
|
|