Solve repeated jams

Solve problems


Solve repeated jams

Verify that the input tray is not overfilled. The input tray capacity varies depending on the type of print media that you are using.

Verify that the media guides are properly adjusted.

Check that the input tray is securely in place.

Do not add print media into the input tray while the product is printing.

Use only HP-recommended media types and sizes.

Do not fan media prior to loading it in a tray. To loosen the ream, hold it firmly in both hands and twist the media by rotating your hands in the opposite direction.

Do not let print media stack up in the output bin. The print media type and the amount of toner used affect the output bin capacity.

Check the power connection. Make sure that the power cord is firmly connected to both the product and the power supply box. Plug the power cord into a grounded power outlet.
HP P1100 Solve repeated jams