HP P1100 > Solve problems

• HP LaserJet Professional P1100 Printer series
  • Trademark and Copyright Information
  • Conventions used in this guide
  • Product basics
    • Product comparison
    • Environmental features
    • Product features
    • Product views
      • Front and left side view
      • Back view
      • Serial number and product number location
      • Control-panel layout
  • Software for Windows
    • Supported operating systems for Windows
    • Supported printer-drivers for Windows
    • Priority for print settings
    • Change printer-driver settings for Windows
    • Remove software for Windows
      • Use the uninstall utility to remove Windows software
      • Use the Windows Control Panel to remove software
    • Supported utilities (wireless models only)
      • Embedded Web server
  • Use the product with Mac
    • Software for Mac
      • Supported operating systems for Macintosh
      • Supported printer drivers for Macintosh
      • Remove software for Mac
      • Priority for print settings for Mac
      • Change printer-driver settings for Macintosh
      • Software for Mac computers
        • HP Printer Utility for Mac
        • Install software for Mac computers on a wireless network
      • Supported utilities for Mac (wireless models only)
        • Embedded Web server
    • Print with Mac
      • Create and use printing presets in Macintosh
      • Resize documents or print on a custom paper size
      • Print a cover page
      • Print multiple pages on one sheet of paper in Macintosh
      • Print on both sides (duplex)
        • Print on both sides manually
  • Connect the product
    • Supported network operating systems (wireless models only)
    • USB connection
      • HP Smart Install
      • CD installation
    • Network connection (wireless models only)
      • Supported network protocols
      • Install the product on a wireless network with HP Smart Install
      • Install the product on a wireless network with the software CD
      • Install the software for a product currently on the network
      • Perform a peer-to-peer (ad-hoc) wireless installation
      • Turn off the product wireless unit
      • Configure the network product
        • Use the Wireless Configuration utility
        • Restore default wireless settings
        • View or change network settings
        • Set or change the network password
        • IP address
        • Link speed setting
  • Paper and print media
    • Understand paper and print media use
    • Special paper or print media guidelines
    • Change the print driver to match the media type and size
    • Supported paper sizes
    • Supported paper types and tray capacity
      • Supported paper and print media types
      • Tray and bin capacity
    • Paper orientation for loading trays
    • Load paper trays
      • Priority feed slot
      • Input tray
        • Tray adjustment for short media (base models only)
  • Print tasks
    • Cancel a print job
      • Stop the current print job from the control panel (wireless models only)
      • Stop the current print job from the software program
    • Print with Windows
      • Open the Windows printer driver
      • Get help for any print option with Windows
      • Change the number of print copies with Windows
      • Print colored text as black with Windows
      • Save custom print settings for reuse with Windows
        • Use a printing quick set
        • Create a custom printing quick set
      • Improve print quality with Windows
        • Select a page size
          • Select a custom page size
        • Select a paper type
        • Select the print resolution
      • Print the first or last page on different paper with Windows
      • Scale a document to fit page size with Windows
      • Add a watermark to a document with Windows
      • Print on both sides (duplex) with Windows
        • Manually print on both sides (duplex)
      • Create a booklet with Windows
      • Print multiple pages per sheet with Windows
      • Select page orientation with Windows
      • Use HP ePrint
        • Use HP Cloud Print
        • Use AirPrint
  • Manage and maintain the product
    • Print the information pages
      • Configuration page
      • Supplies status page
      • Demo page
    • Use the HP Embedded Web Server (wireless models only)
      • Open the HP Embedded Web Server by using a network connection
      • HP Embedded Web Server sections
        • Information tab
        • Settings tab
        • Networking tab
        • HP Smart Install tab
        • Links
    • Economy settings
      • Auto-Off mode
      • Print with EconoMode
    • Manage supplies and accessories
      • Check and order supplies
        • Print-cartridge storage
        • HP policy on non-HP print cartridges
        • HP fraud hotline and Web site
        • Recycle supplies
      • Replacement instructions
        • Redistribute toner
        • Replace the print cartridge
        • Replace the pickup roller
        • Replace the separation pad
    • Clean the product
      • Clean the pickup roller
      • Clean the paper path
      • Clean the print-cartridge area
      • Clean the exterior
    • Product updates
  • Solve problems
    • Solve general problems
      • Troubleshooting checklist
      • Factors that affect product performance
    • Interpret control-panel light patterns
    • Clear jams
      • Common causes of jams
      • Jam locations
      • Clear jams from the input tray
      • Clear jams from the output areas
      • Clear jams from inside the product
      • Solve repeated jams
      • Change the jam recovery setting
    • Solve paper-handling problems
    • Solve image-quality problems
      • Image defect examples
        • Light print or faded
        • Toner specks
        • Dropouts
        • Vertical lines
        • Gray background
        • Toner smear
        • Loose toner
        • Vertical repetitive defects
        • Misformed characters
        • Page skew
        • Curl or wave
        • Wrinkles or creases
        • Toner scatter outline
        • Moisture
      • Optimize and improve image quality
        • Change print density
    • Solve performance problems
    • Solve connectivity problems
      • Solve direct-connect problems
      • Solve wireless problems
    • Solve product software problems
      • Solve common Windows problems
      • Solve common Macintosh problems
  • Appendix A Supplies and accessories
    • Order parts, accessories, and supplies
    • Part numbers
      • Paper-handling accessories
      • Print cartridges
      • Cables and interfaces
  • Appendix B Service and support
    • Hewlett-Packard limited warranty statement
    • HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement
    • End User License Agreement
    • Customer self-repair warranty service
    • Customer support
    • Repack the product
  • Appendix C Specifications
    • Physical specifications
    • Power consumption, electrical specifications, and acoustic emissions
    • Environmental specifications
  • Appendix D Regulatory information
    • FCC regulations
    • Environmental product stewardship program
      • Protecting the environment
      • Ozone production
      • Power consumption
      • Toner consumption
      • Paper use
      • Plastics
      • HP LaserJet print supplies
      • Return and recycling instructions
        • United States and Puerto Rico
          • Multiple returns (more than one cartridge)
          • Single returns
          • Shipping
            • Residents of Alaska and Hawaii
        • Non-U.S. returns
      • Paper
      • Material restrictions
      • Disposal of waste equipment by users in private households in the European Union
      • Chemical substances
      • Material Safety Data Sheet (MSDS)
      • For more information
    • Declaration of Conformity (HP LaserJet Professional P1102, P1102s, P1106, and P1108)
    • Declaration of Conformity (HP LaserJet Professional P1102w)
    • Safety statements
      • Laser safety
      • Canadian DOC regulations
      • VCCI statement (Japan)
      • Power cord instructions
      • Power cord statement (Japan)
      • EMC statement (Korea)
      • Laser statement for Finland
      • GS statement (Germany)
      • Substances Table (China)
      • Restriction on Hazardous Substances statement (Turkey)
    • Additional statements for wireless products
      • FCC compliance statement—United States
      • Australia statement
      • Brazil ANATEL statement
      • Canadian statements
      • European Union regulatory notice
      • Notice for use in France
      • Notice for use in Russia
      • Korean statement
      • Taiwan statement
      • Vietnam Telecom wired marking for ICTQC Type approved products

HP P1100