Replace the pickup roller

Manage and maintain the product

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Replace the pickup roller

Normal use with good media causes wear. The use of poor media might require more frequent replacement of the pickup roller.

If the product regularly mispicks (no media feeds through), you might need to change or clean the pickup roller. See Clean the pickup roller to order a new pickup roller.

1.
Open the print-cartridge door, and then remove the print cartridge.
HP P1100 alert adm Replace the pickup roller CAUTION:

To prevent damage to the print cartridge, minimize its exposure to direct light. Cover the print cartridge with a sheet of paper.

HP P1100 ci pc01 Replace the pickup roller

2.
Find the pickup roller.

HP P1100 ci rr01 Replace the pickup roller

3.
Release the small, white tabs on each side of the pickup roller, and rotate the pickup roller toward the front.

HP P1100 release roller Replace the pickup roller

4.
Gently pull the pickup roller up and out.

HP P1100 remove roller Replace the pickup roller

5.
Position the new pickup roller in the slot. The circular and rectangular slots on each side prevents you from installing the roller incorrectly.

HP P1100 insert roller Replace the pickup roller

6.
Rotate the top of the new pickup roller away from you until both sides snap into place.

HP P1100 rotate roller Replace the pickup roller

7.
Insert the print cartridge in the product, and then close the print-cartridge door.

HP P1100 ci pc02 Replace the pickup roller

HP P1100 Replace the pickup roller