Solve direct-connect problems

Solve problems

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Solve direct-connect problems

If you have connected the product directly to a computer, check the USB cable.


Verify that the cable is connected to the computer and to the product.

Verify that the cable is not longer than 2 m (6.56 ft). Replace the cable if necessary.

Verify that the cable is working correctly by connecting it to another product. Replace the cable if necessary.
HP P1100 Solve direct-connect problems